WHY IT MATTERS
Why it never shows up as one broken function
It rarely shows up as one broken function. It hides in the handoffs — which is why finance is usually the last to see it. Three teams grow up around three scoreboards, each rational on its own, with no one owning how they add up. The result is quiet, and expensive. And because every dashboard belongs to a function, the leak has no dashboard: what leaks between the teams is precisely what none of them is measured on.
Three teams, three scoreboards.
Momentum resets with every leadership change.
Built for an earlier stage.
Commercial execution is hard to see.
SIZE YOUR LEAK
Put a first number on it in 2 minutes
This applies the benchmark to your revenue — conservative math, every assumption shown, no email required. It's a sizing prior, not your measured number; the assessment replaces it with yours. It also gives you an honest answer on whether you're ready to locate the leak at all.
Your numbers
Recurring or project-based, combined. A rough total is fine.
Subscriptions and retainers count as recurring.
Rough numbers are fine. Nothing here is stored or sent anywhere unless you ask for the one-pager at the end.
The math, in the open
A long-standing analyst estimate (IDC) puts the cost of misaligned commercial functions at 10% or more of revenue per year. It's an established estimate that has held for over a decade — not a fresh study, and I present it as exactly that. This calculator uses 10% — the estimate's own floor — as its default. If you think your engine runs tighter, lower it and see what the number does.
One deliberate omission: the "1–5% revenue leakage" figures you may have seen (usually attributed to EY and MGI Research) measure billing and contract-to-cash slippage — a different, additional leak. This calculator doesn't count it.
Sources
- IDC — estimate that B2B companies' inability to align sales and marketing around the right processes and technologies costs 10% or more of revenue per year. A long-standing analyst estimate, circulated for over a decade — presented here as exactly that (as cited), and used as a sizing prior only: the assessment replaces it with a number measured on your own data.
FOUR OUTCOMES
Where you are
Where this takes you
A forecast you brace for
A forecast you stand behind
Three dashboards that disagree
One number that the board trusts
Growth that routes through one person
An engine your team runs
Explaining the miss
Showing the trend
A benchmark you've read
A number you've measured
Revenue recorded — the leak located seam by seam, closed, and re-scored, so you can prove it closed, not just feel it.
Waste cut — every channel and motion scored; what produces nothing gets stopped, so growth costs less per euro.
A system you couldn´t build alone —the named frameworks, dashboards and playbooks, scored on one standard, re-scorable scale, - so you see where you stand, not just how you feel.
Headaches gone — A forecast you can stand behind, a business that no longer routes through one person, a board question you can finally answer cleanly.
WHAT IT IS
One engine, one scoreboard
Marketing, sales and customer success, run as a single system with one shared definition of the customer, and one number the board can trust. It starts with a structured health-check of the engine you already have.
Financial picture
Sales
Marketing
Customer success
Every engagement, whatever the rung, produces the same core artifact — the CEMA scorecard. This is a sample, with illustrative data.
The framework adapts Felin & Powell's differentiation–integration matrix to the revenue engine. What you're paying for is the placement. Where a company actually sits, read from interviews, CRM and financials, not self-report, and the operating years that make it accurate. The frame anyone can have; the placement is the product. The matrix shows the between-functions position; which specific seams pulled it there is the within-functions detail the full assessment adds.
Two engines
It leaks in two opposite directions — the same diagnostic finds both.
Overspending — the disconnected engine.
Underspending — the engine not yet built.
One diagnostic, both directions — I score the engine that exists; then we build what's missing, or close what's leaking.
HOW IT WORKS
WHERE TO START
COS Efficiency Diagnostic €750
A paid 60-minute live walkthrough. I take the numbers you give me, run them through the CEMA scoring model, and show you the three leaks I'd expect to find — with a one-page summary to keep. Paid at booking. Credited 100% toward the CEMA Assessment if you book within 30 days. Best if you want to see the substance before committing.
CEMA Assessment from €6,000
The full, validated diagnostic: your engine scored across 12 dimensions on your own data, your GTM Efficiency Index, your top 3 leaks with estimated impact, and a costed install plan scoped to size and complexity — the exact fee is confirmed at the fit call. Delivered in 5–10 business days. 50% credited toward the Install if you book within 30 days. Best if you're ready to act on what it finds.
WHY ONE SYSTEM
Running marketing, sales and customer success as one revenue engine isn't a niche idea anymore — it's where the market has already gone. Gartner predicted 75% of the highest-growth companies would run a unified revenue-operations model, and companies with mature revenue operations are twice as likely to exceed their revenue goals (Gartner, as cited). The catch is in the word mature: adoption is everywhere, measurement is rare. Most "one engine" setups are three functions sharing a slide.
That's the gap this method closes. Slice specialists fix their slice — RevOps consultants the pipeline, agencies the funnel, CS consultancies retention — and each brings its own metrics, so you end up with three vendors and three competing definitions of pipeline. I do the opposite of adding a fourth opinion: one instrument across all three functions, on one re-scorable scale, with the frame shown openly and the placement read from your evidence — not self-report, not vendor dashboards. Your function leaders keep their engine rooms; I own the seams between them, and the dashboard your CEO opens on Monday shows marketing spend, sales velocity and customer expansion in a single view, with the same definitions across them.
The connective work is the job. The measurement is the proof it happened.
FAQ
Do you have client results to show?
Where does the "10%" figure come from. Should I believe it?
What's the difference between the Diagnostic and the Assessment?
How do I know if I'm ready for the assessment?
What happens after the assessment?
Why does the Sprint cost more than the steps added together?
What am I actually buying?
Why work with one advisor instead of a consultancy?
What if the real problem isn't commercial?
Is this just a report?
Do we need special tools or extra people?
We're on a deadline. Can this go faster?
How much of my team's time does it take?
What does it cost?
INSIGHTS
Get your number — starting at €750.
Begin with a 60-minute COS Efficiency Diagnostic, or go straight to the CEMA Assessment. Either way you leave with a number that's yours, not an industry estimate — and if it turns out I'm not the right fix, I'll say so in the first call.
€750 diagnostic credited 100% toward the assessment within 30 days.
